Auto repair shop management software.
One price,
everything included.
Estimates, photo inspections, text approvals, invoicing, and text-to-pay — one app, built for small shops. No tiers, no add-ons.
Try the live demoStart your shop
Prefer a walkthrough? Book a 15-minute demo
One price, one subscriptionNo contractYour data is yours
What's in the box
Everything a small shop needs. Nothing it doesn't.
01
Digital Vehicle Inspections
Techs snap photos on their phone and mark each item green, yellow, or red. A yellow or red finding lands on the estimate in one tap — and customers approve work they can see.
02
Estimates & Text Approvals
Start a repair order in 2 clicks and let the VIN fill in the vehicle. Your customer taps Approve from their phone — per job, time-stamped, on record.
03
Scheduling
A day board with a column per tech — drag to reassign, drag to reschedule. When the car shows up, the appointment becomes a repair order in one click.
04
Online Booking
A public link and QR code take service requests any time, even after close. Nothing hits your calendar until an advisor accepts it.
05
Two-Way Texting & Text-to-Pay
Text customers straight from the repair order, with the whole thread on record — carrier-registered texting that's approved and delivering today, not stuck in a registration queue.
06
Invoicing & Payments
The approved estimate becomes the invoice — nothing gets re-typed, so nothing gets mistyped. Declined work can't sneak onto the bill, and every payment sits on the ledger.
07
Inventory & Purchase Orders
A parts catalog, your vendors, and purchase orders. Receiving asks how many arrived and what they cost in the same step, so every part carries a real cost and margin means something.
08
AI Assistant
Type or dictate a command — "add front brakes to RO 47, text Maria for approval" — and it happens in the app, on the record, with a confirmation before anything reaches a customer.
AI that works the counter
An AI assistant that does the typing, not the talking
BayDocket ships an AI assistant for auto repair shops that takes plain-English commands and runs them in the app: "add front brakes to RO 47" writes the estimate lines, "apply the coolant flush canned job" drops in your saved pricing, "text Maria for approval" queues the approval text — and stops at a confirmation card before anything reaches a customer. Dictate it with the microphone if your hands are full.
No AI theater: it doesn't invent prices, doesn't guess diagnoses, and doesn't chat with your customers on its own. Every action runs the same code as the buttons, lands in a permanent activity log, and costs nothing extra — see what the assistant can do →
Who it's for
Built for shops with 1–5 bays
If you're the owner, the writer, and the phone answerer all at once, this is for you. BayDocket assumes nobody at your shop has time to be the software person — because nobody does. It works on a phone as well as at the desk, and if you can write a ticket, you can use it.
No training week. No cluttered screens. No hunting for the save button. The whole point is fewer clicks between the car in the bay and the customer saying yes.
One price, one subscription, ever. No tiers, no per-feature upsells, no "that's on the bigger plan." Texting, inspections, and payments aren't add-ons — they're the product. And your data is yours: a CSV download whenever you want, readable and printable too, no hostage games.
Comparing options?
See how BayDocket stacks up
Shopping around is the right move — most shops switching software have been burned once already. Here's the short version against the three names you'll hear most:
| What to compare | BayDocketOne price | Tekmetric | Shopmonkey | Shop‑Ware |
|---|---|---|---|---|
| Price model | $149, everything included — first 10 shops lock in $99 while subscribed | $199 / $349 / $439 tiered, per location | $239 / $399 / $499 tiered; per-user fees reported on some tiers | $279 / $389 / $499 / $999, plus a $249 CRM add-on |
| Two-way texting | Included, carrier-registered | Higher tiers | Included | Higher tiers |
| Photo inspections | Included | Included | Included | Included |
| Text-to-pay | Included — your own Stripe account, 0% BayDocket markup | Included | Via Shopmonkey's own processor | Included |
| Fixing mistakes | Estimates editable until invoiced; invoices reopen; payments reverse | — | — | Reviewers report locked tickets |
| Getting your data out | CSV download, works even after you cancel | Reviewers report a data-export trap | Reviewers report data will not transfer out | — |
| Needs an operator? | Built so the owner runs it from a phone | Reviewers describe a busy interface | Reviewers call it complicated for small shops | Easiest big platform to onboard, per reviewers |
Competitor pricing and plan details are from public pricing pages and reviews as of July 2026 and may change — the full sourced breakdowns are on the comparison pages below.
BayDocket vs Tekmetric
Three tiers per location, $199–$439 a month — plus the add-ons reviewers end up paying for on top.
BayDocket vs Shopmonkey
Tiered pricing, and the forced v2.0 migration that drew a wave of one-star reviews.
BayDocket vs AutoLeap
A capable platform behind an annual contract — compared side by side with Tekmetric too.
BayDocket vs Mitchell 1
No public price — you book a demo to learn the cost. Here's what is knowable.
BayDocket vs Shop Boss
Four published tiers with broad features — and an honest look at who they actually fit.
BayDocket vs Shop-Ware
A well-reviewed product with published tiers — and what it still gets wrong for a small counter.
The switch
Switching is our problem, not yours
Free, done-for-you migration
We move your customers, vehicles, and history from your current system for you — you keep writing tickets while it happens. No import spreadsheets to wrestle.
No contract, ever
Month to month, cancel anytime, from your own settings page. No cancellation call, no notice period, no retention script.
The door out stays open
Your customers, vehicles, repair orders, invoices, and payments download as plain CSV files — and the download still works after you cancel. That's not a policy we could quietly change; it's how the product is built.
Pricing
$149 a month. That's the whole pricing page.
Every feature, every staff member, every update — and the first 10 shops lock in $99 a month for as long as they stay subscribed.
First 10 shops
Founding shop
Regular price $149Founding price $99/ month
or $990 a year — two months free
Locked in for as long as your subscription stays active. The first 10 shops keep this rate however much the product grows — cancel and come back later, though, and the rate resets to list price. It is applied automatically at checkout while spots remain; there is no code to enter.
The exact number of spots left is shown when you sign up.
Standard
$149/ month
or $1,490 a year — two months free
The list price, and the one on the sign that stays up. Same product, same features, same support — this is simply what it costs once the founding 10 are taken.
Monthly or annual is a billing choice, not a plan.
Under the hood
Built on names your bank already trusts
The parts of BayDocket that touch your money, your texts, and your customers run on the same infrastructure the big platforms use.
Live today
Carrier-registered (A2P 10DLC) two-way texting — estimate approvals and pay links land as real SMS, not email nobody opens.
Text-to-pay through Stripe — your shop is the merchant of record, money settles to your bank, and BayDocket takes 0% on top.
Keep charging on Square — BayDocket matches every Square payment to the right invoice, no double entry.
Claude by Anthropic — build estimates, book appointments, and text customers by voice or chat. You confirm anything that touches a customer.
VIN decode via NHTSA
Free VIN lookup via the federal NHTSA database — year, make, model, and engine filled in on every new repair order.
Coming soon
One-way push of invoices and payments into QuickBooks Online is built and headed into Intuit's app review. Today, your whole shop exports as CSV — free, anytime, even if you cancel.
On the roadmap
Parts ordering and vehicle history. Not built, not promised on a date; we'll say so plainly when they land.
Third-party names are trademarks of their owners; listing here describes what BayDocket runs on or plans to build, not a partnership.
Solutions
Built for your kind of shop
General auto repair is the home turf. BayDocket is built first for the independent repair shop — 1 to 5 bays, the owner writing service — and everything on this page is that shop's workflow: estimates, photo inspections, text approvals, and getting paid.
Running a tire counter? BayDocket's tire shop software saves your mount-and-balance and rotation packages as canned jobs and turns a tread photo into a yes by text.
Quick lube lane? The oil change software side keeps a write-up to two clicks, so thirty cars a day never wait on the screen.
Wrenching on bikes? Motorcycle repair shop software sized for a one- or two-lift shop — a Sportster goes in like any other machine.
One record, start to finish
A car's whole day, without retyping it once
The write-up becomes the inspection, the inspection becomes the estimate, the approved estimate becomes the invoice. One record moves through the day — here's what that looks like:
- 8:02 AM
Checked in
2003 BMW 330i, "grinding when braking." Two clicks to a repair order — the VIN fills in the vehicle.
- 8:41 AM
Inspected
The tech snaps the worn pads from the bay. The red finding lands on the estimate in one tap — parts and labor, priced by the advisor.
- 9:12 AM
Texted for approval
The customer gets a link, sees the photo, and taps Approve on the brake job from her phone. Time-stamped, on record.
- 9:15 AM
In the bay
The approved job is on the board with the tech's name on the labor. No clipboard walked across the shop.
- 2:38 PM
Invoiced
The approved estimate becomes the invoice — nothing re-typed, so nothing mistyped. Declined work stays off the bill.
- 3:05 PM
Paid — $412.90 on the ledger
She taps the pay link from the same text thread. The payment lands on the ledger and the repair order closes itself.
Demo-shop data — times and totals illustrative.
Questions
The things shop owners ask first
Does BayDocket replace my current shop software?
For most small shops, yes. Estimates, photo inspections, text approvals, scheduling, invoicing, payments, and owner reports live in one app — shops that switch usually retire a separate texting tool and a spreadsheet or two along the way.
How long does it take to get set up?
The same day. Sign up, set your tax rate and labor rate, and you can write your first repair order in minutes. Moving from another system? We move your customers, vehicles, and history for you, free — your shop keeps working while it happens.
Do my customers need to download an app?
No. Approvals and payments are plain text-message links: the customer taps Approve on each job from their phone, and pays the invoice the same way. Nothing to install, no account to create.
What happens when a customer declines work?
The declined job stays on the record but never lands on the bill — it can't sneak onto the invoice. Next time the vehicle comes in, the declined work resurfaces as a recommendation so the advisor can offer it again.
Is texting really included?
Yes — two-way texting on a carrier-registered business line is part of the product, not a tier. It's approved and delivering today, not sitting in a registration queue.
Will my techs actually use it?
Techs get their own login and work from the phone in their pocket: their jobs for the day, photos straight into inspections, and a claim button so labor hours land on the right person. If they can text, they can use it.
Do you have a built-in labor guide?
Not yet — and we say so plainly. Canned jobs cover your repeat work: save a brake job once with your parts, hours, and prices, and apply it in two clicks on the next car.
How is it $149 when the big names charge $400 or more?
No sales team, no add-on matrix, no per-seat fees. One price covers every feature and every staff member — and on card payments BayDocket adds zero markup, so Stripe's standard rate is all you pay. The first 10 shops lock in $99 a month, and the rate holds for as long as you stay subscribed.
What if I want to leave?
Month to month, cancel anytime. Your customers, vehicles, repair orders, invoices, and payments download as CSV files that open in Excel — and that download still works after you cancel. Your data is never held hostage.
Try the live demoStart your shop
Prefer a walkthrough? Book a 15-minute demo
One price, one subscriptionNo contractYour data is yours